RETURN POLICY

Last updated January 01, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within eight (8) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at darsuperss@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Super Stainless Steel
Attn: Returns
RMA #
1 A-C, Ameer Chowk, College Road, Lahore  
14/1 Rehman Street # 6, Brandreth Road, Lahore, Punjab 54000  
Lahore, Punjab 54600  
Pakistan  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fifteen (15) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS    

The following items cannot be returned:
 
     ●     Any item made on custom order i.e. Name Plates, Sign Boards, Mashallah, Quran Verses, and any other item that was made on specific order, size and gauge   

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
      
     ●     Sale items are FINAL SALE and cannot be returned.     

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
03099919198 
darsuperss@gmail.com